WHERE DO I PARK?

The building has only season parking. You may park at public parking at Far East Plaza, Shaw Centre or DFS parking.

WHAT IF I NEED TO CANCEL?

Not a problem! You may cancel your class reservation free of charge up to 12 hours in advance and the class will be cancelled accordingly. If you cancel after this time you will be charged as follows: If you late cancel a class (or no show) we will have to deduct one session from your package. For private sessions, we have a 24 hour cancellation policy. If you cancel a private session within the 24 hour window (or no show) you will be charged for that session.

All sales are final. Classes are non-refundable.

If you have any questions, email (info@simetri1221pilates.com) or Call/Whatsapp the studio at 8776-1232.

SHOULD I SIGN UP FOR A CLASS IN ADVANCE?

We strongly encourage everyone sign up and pay in advance, but you can always call last minute or walk-in to see if there's a free reformer! Our early morning classes tend to book 1-day in advance, so grab your spot ahead of time! Clients usually book their next session at the end of each session. Master Classes gets fill up fast so please book your class ahead!

WHAT DO I WEAR TO MY PILATES CLASS?

We suggest you wear comfortable clothing to move. We prefer that you wear tighter fitting pants or tops so your clothes don't hang or move in a manner that obstructs the instructor's view of your form (you want the instructor to see what your abs are doing!). You will not be wearing shoes during your workout; instead, we require socks with grip for safety and sanitary reasons. If you do not have socks with grip, we sell them in the studio.

IF I'M PREGNANT CAN I PARTICIPATE IN CLASS?

If you are pregnant, get your doctor's approval before beginning this or any other exercise program. If your doctor clears you, then yes, you can join us! We ask that you let the instructors know that you are pregnant before class so we can suggest modifications and variations to your workout. In addition, we highly recommend signing up for private sessions with one of our prenatal certified instructors, so they can give you hands-on attention and personal guidance until your delivery.

CAN I SHARE MY CLASSES TO FRIENDS?

Classes and private sessions can be shared to family members and friends. An agreement will be shared to you with regards to this arrangement.

ADDITIONAL NOTES

All unpaid classes (if attended, a no-show or a late cancel), including booked classes that go over your previously purchased series, will be charged accordingly.

Prices, classes and instructors are subject to change without notice. Please check our website for the most current schedule.

WE ARE SORRY, BUT WE DO NOT OFFER REFUNDS. IF YOU NEED TO CANCEL WITHIN 12 HOURS OF THE CLASS START TIME, PLEASE WE HIGHLY SUGGEST YOU CALL THE STUDIO BEFORE 6:00PM IF YOU ARE CANCELING YOUR EARLY MORNING CLASS THE FOLLOWING DAY.